Returns & Exchanges
At Sharper Image, we stand behind the quality of our innovative products and offer a 60-day return window for most items to ensure your complete satisfaction. If you are not entirely pleased with your purchase, we provide a streamlined process for returns and exchanges to make your experience worry-free.
Initiate Your Return
Visit our online Returns Center and enter your order number and zip code to locate your purchase and select the items you wish to return.
Print Prepaid Label
Once your request is submitted, download and print the prepaid UPS shipping label provided to ensure tracked and insured transit back to our warehouse.
Pack Your Items
Securely place the product in its original packaging, including all manuals, accessories, and components to ensure a full refund or exchange.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing