Frequently Asked Questions

Everything you need to know about your Sharper Image experience.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier’s website. You can also track your status by logging into your account on our website.

What is your return policy?

We offer a 60-day return policy for most items. Products must be in their original packaging and in new, unused condition to qualify for a full refund.

Do you offer a warranty on your products?

Yes, most Sharper Image branded items include a 1-year limited replacement warranty that covers any defects in materials or workmanship under normal use.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the contiguous United States. Expedited and overnight shipping options are available at checkout for an additional fee.

Can I cancel or change my order after it has been placed?

Because we process orders quickly to ensure fast delivery, changes or cancellations can only be made within 30 minutes of placing the order by contacting our customer service team.